Frequently Asked Questions
What is ExpertsOut Hub?
ExpertsOut Hub is an online marketplace that connects clients with professionals offering various academic services. It serves as a hub for services like accreditation consulting, tutoring, translation, resume writing, and more.
How does ExpertsOut Hub work?
Clients browse through available services, select the service they need, and hire a professional to complete the task. Payments are securely processed through the platform, and the professional delivers the work through the ExpertsOut Hub.
Who can join ExpertsOut Hub?
Any expert with experience in academic services, such as consultants, tutors, translators, and researchers, can join and offer their services on the platform. Clients looking for these services can also join to hire the experts.
How do I hire an expert?
To hire an expert, browse through the categories or use the search function to find the service you need. Once you find a suitable professional, click on their service listing, select the service options, and proceed to payment.
How do I create a service listing?
Once you sign up, go to your dashboard and click on “New Post” Fill in the required details, set your pricing, and submit the listing for approval.
How do I get paid?
You will receive payment for your completed orders after the client confirms the delivery. Payments will be processed through the platform and can be withdrawn to your preferred payment method.
Can I offer multiple services?
Yes, you can create multiple service listings in different categories based on your expertise.
How do I handle revisions or disputes?
If a client requests revisions, it is your responsibility to address their concerns promptly. In case of a dispute, you can contact our support team for assistance.
What payment methods are accepted?
ExpertsOut Hub accepts payments through credit/debit cards and apple pay.
Can I communicate with the professional before hiring?
Yes, you can send a message to the expert to discuss your project and clarify any details before placing an order.
What if I am not satisfied with the service?
If you are not satisfied with the delivered work, you can request revisions. If the issue persists, you can open a dispute, and our support team will assist in resolving the matter.
How do I leave feedback?
After the order is completed, you will have the option to leave a rating and review for the expert based on your experience.
How do I create an account?
To create an account, click on the “Sign Up” button and follow the prompts to enter your details. You can sign up for an account that can be used for both client or an expert.
What should I do if I forget my password?
If you forget your password, click on “Forgot Password” on the login page and follow the instructions to reset it.
Can I change my account type?
You can use the same account both as a client or an expert.
How do I contact customer support?
You can contact our customer support team through the “Contact Us” page or by sending an email to support@expertsout.com.
What should I do if I encounter a technical issue?
If you encounter any technical issues, please report them to our support team, and we will work to resolve them as quickly as possible.